Can I cancel my existing booking?

Existing bookings for online sessions can be cancelled up to 24 hours prior to the session.

Existing bookings for in-person sessions can be cancelled up to 72 hours prior to the session. This is due to the reservation of the meeting / therapy room.

For sessions which are cancelled later than 24 hours (for online sessions) or 72 hours (for in-person sessions), I would have to charge you a cancellation fee of CHF100 / SGD100 / USD100 depending your residential location.

If you booked your session less than 24 hours prior to the session (for online sessions) or less than 72 hours prior to the session (for in-person sessions), the same cancellation fee will be applicable in case of a cancellation.